The following Terms and Conditions of Service apply to all products and services provided by Rrootofly Online Services Pvt Ltd and in the event of any dispute are governed by the laws of West Bengal.
All work is carried out by Rrootofly Online Services Pvt Ltd on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by Rrootofly on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.
If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Rrootofly Online Services Pvt Ltd, unless specifically agreed in writing.
Technical Issue: If customer has any technical issue then they will contact us by phone or by email. For website & software development there will have two months free support after that it will be chargeable.
Payment: Advance Payment 50 % , after Final Delivery 50% Goods & Service tax 18 % extra. Renewal charge is applicable 30% next year.
Delivery / Shipping Policy: Delivery time depends on project requirement & it will notify customer by mail when project accepted.
Cancellation Policy: There is no cancellation after advance payment.
Refund Policy: If customer paid twice for one transaction, the one transaction amount will be adjusted for next payment or refunded via same source within 10 to 15 working days.
The placement of an order for design, Development, and/or any other services offered by Rrootofly Online Services Pvt Ltd, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available at rrootofly.com.
An estimate validated by the customer’s signature on the estimate or quotation form, or by email, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and Rrootofly Online Services Pvt Ltd.